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SHIPPING

You can trust that your order will be quickly processed and safely delivered. Our normal processing time is 2-3 business days. Our normal business days are Monday through Friday, excluding holidays. We ship products anywhere in the United States using UPS. We cannot offer shipping or delivery on Saturday, Sunday, or holidays.  When you place an order, estimated delivery dates are based on shipping method selected and your shipment’s destination. Unfortunately, we are not able to guarantee the availability of item(s) on our website at this time.

  • We ship products anywhere in the United States using UPS.
  • Our shipping charges are determined by the total weight of your order.
  • Certain products contain chemicals that are considered hazardous and must ship Ground Service due to Federal guidelines. (Please refer to individual product pages for details.)
  • If you order more than one item and one or more of your items are backordered, your in-stock item(s) will be shipped per our normal processing time. Your backordered item(s) will be shipped separately when they become available.
RETURNS
If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase.
  • The original shipping and handling charges are not refundable.
  • Some item(s) are subject to a re-stocking fee. The re-stocking fees varies per item(s).
  • For your protection, makeup and all hair goods are non-refundable.
  • Cut fabrics or custom made drapery are non-refundable.
  • Sales of clearance and discontinued merchandise are final. Clearance items may be damaged, old, or irregular and may not be in original packaging.
Please mail your package in a prepaid, insured, traceable method to the address below.
Norcostco
825 Rhode Island Ave. S.
Golden Valley, MN 55426